Privacy Policy

Effective Date: February 1, 2025
Last Updated: August 13, 2026

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At Rock Behavioral Health, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect information provided through our website and online services.

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Information We Collect

We may collect information you voluntarily provide, such as your name, phone number, email address, and information submitted through contact, appointment, or consultation forms.

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We may also automatically collect general information about your website visit, including your IP address, browser and device type, pages visited, and website activity. Cookies and analytics tools may be used to help improve website performance and functionality.

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Please avoid submitting sensitive medical or mental health information through general website forms unless specifically requested. Certain communication may need to occur through a secure patient portal or other secure method.

 

How We Use Your Information

Information may be used to:

Respond to questions, inquiries, and appointment requests

Provide information about our services

Communicate with you when requested

Improve our website and services

Maintain website security

Comply with applicable laws and regulations

We do not sell your personal information.

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Protected Health Information

Rock Behavioral Health is committed to protecting patient information in accordance with applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA) of 1996.

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Protected health information (PHI) is handled according to our Notice of Privacy Practices and applicable federal and state requirements. This Privacy Policy does not replace our Notice of Privacy Practices.

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Security

We use reasonable safeguards to protect information collected through our website from unauthorized access, disclosure, loss, or misuse. However, no electronic transmission or storage system is completely secure, and we cannot guarantee absolute security.

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Information Retention

We retain personal information only as long as reasonably necessary to provide services, maintain business records, comply with legal requirements, resolve disputes, and fulfill other legitimate business purposes. Healthcare records may be retained for periods required by law.

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Third-Party Websites

Our website may contain links to third-party websites or services. Those websites have their own privacy policies, and Rock Behavioral Health is not responsible for their privacy practices or content.

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Changes to This Policy

We may update this Privacy Policy as our practices, technology, or applicable laws change. Updates will be posted on this page with a revised Last Updated date.

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Contact Us

Questions or concerns regarding this Privacy Policy may be directed to:
Phone: (208) 441-0767
Email: shelby@rockbehavioral.com